Shipping Info

Sports Distributors · Shipping

How your order gets to you: what we charge to each part of the country, how long it takes, and what happens with bulky or made-to-order gear.

Last updated

Freight zones

from our Mt Maunganui dock

Zone Transit Small parcel Standard parcel
North Island 1–2 working days $9.14 $12.59
North Island rural +2–3 days $20.59 $24.04
South Island 3–4 working days $9.14 $22.94
South Island rural +2–3 days $20.59 $34.39

Free freight on orders over $1,000. Small parcel is under 3 kg and/or shoebox size; standard parcel covers orders up to $1,000. Rural transit is on top of the island time — please allow 7+ working days for rural deliveries. Heavy, odd-shaped, bulky and made-to-order items are quoted separately.

Dispatch and delivery

Fast delivery of your order is our top priority. We aim to dispatch your order either the same or next business day.

  • Should there be any problem with delivery of your order, contact us and we will track the courier consignment number.
  • Contact us immediately if any items are damaged in transit, or if we have under- or over-supplied you.
  • All balls are supplied deflated unless you ask otherwise — inflated balls may attract an additional freight charge.
  • We are not liable for late deliveries caused for reasons beyond our control.

How freight is calculated

What we charge depends on what is being shipped and where it is going. On most orders over $1,000 we offer free shipping — though where items are heavy, odd-shaped or bulky, or the freight cost is in our opinion too large for us to fully subsidise, we may charge shipping as applicable.

  • Multiple carton charge — if your order consists of multiple cartons, we reserve the right to charge additional freight.
  • Large or made-to-order items — freight quote required.
  • Please allow 7+ working days for all rural deliveries.

For clarification, the Greater Auckland area is defined as being bounded by Pukekohe and Orewa.

Additional freight charges

Item North Island North Island rural South Island South Island rural
High jump cross bar $41.40 $52.84 $63.25 $74.75
Javelins $15.53 $22.43 $20.70 $31.05
Table tennis tables P.O.A. P.O.A. P.O.A. P.O.A.
Avaro portable netball goal $12.59 $24.04 $22.94 $34.39
Avaro portable basketball goal P.O.A. P.O.A. P.O.A. P.O.A.

We reserve the right to charge additional freight for orders that are bulky, heavy or odd-shaped, that require special or excessive packaging or transport (for example dangerous goods such as starting gun caps), that go to remote or rural addresses, or that need a special delivery such as weekend or urgent overnight. We aim to provide accurate freight quotes whenever they are required.

All freight charges are subject to change without notice.

Made-to-order items

All made-to-order items will incur extra freight charges. This is due to the complexity of delivering odd-sized items to different parts of the country. Once we have finalised a price, a representative will be in touch with freight charges and payment instructions.

Damaged made-to-order items must be noted on the consignment note at the time of delivery. No claim for damaged made-to-order items will be accepted if it is not noted on delivery, and no claim for missing or lost made-to-order items will be accepted after 5 days from the date of invoicing.

How we send it

Which carrier we use depends on the size and weight of your order:

  • Courier — under 25 kg and 0.125 m³, small enough to fit in a courier van. We use Poste Haste for courier deliveries.
  • Transport — anything over 25 kg as a single item, oversize or bulky. Transport items typically take longer to arrive and may need extra equipment to unload. We use PBT for transport deliveries.
  • Oversize — for orders that fall between the two, we use Kiwi oversize. Get in touch and we will advise.

Transit times are a guide only — once an order leaves our premises we have no control over what is happening in the courier network.